Managed IT Services

Things like networks, data security, file management, and cloud solutions are difficult to understand – plus, they’re expensive!

Ensure you have access to data, protection against hackers, and round-the-clock support from a team of expert IT consultants.

Is managing your IT operations getting the best of you and your employees? Don’t let your business get interrupted every time your network goes down. By using the managed IT services provided by the experts at Shock I.T. Support, your company can maximize productivity and security through integrative network solutions.

Take advantage of our managed IT services plan, offering:

• Flat Monthly Rate
• Data Backup Solutions
• Network Protection
• 24/7 Tech Support
• Cloud Solutions
• Cybersecurity
• Network Monitoring
• Disaster Recovery Services
• Ability to Supplement In-house IT Departments

Boost Your Productivity with a Smart Managed IT Company in NJ

When your network is firing on all cylinders, so is your business. Rather than wasting valuable time and energy dealing with technological concerns, let us take the weight off your shoulders with managed IT support. With our implementation of a synchronized network that offers speed, efficiency, and top-notch security, your staff engagement can reach an all-time high.

If you’re not keeping up with your technology, you’re not keeping up with your competition. Improve the protection, performance, and productivity of your business with a full range of all-encompassing IT support services from Shock I.T. Support. 

Dependable Service. Dependable Price.

When you’re looking for a managed IT service in NJ, you should seek a team that is experienced in the services you need. Have an in-house team already? No problem! There’s no way one person can do it all, which is why our seasoned network consultants supplement your existing IT department.

We have proven competence in servicing the issues your company is facing, no matter if your concerns are with your network, cybercriminal protection, or data backup security. Our Managed IT consultants have unparalleled experience in managing business network support, online functionality, and cyber-protection issues.

When you partner with us, one thing you can always expect is consistency. We offer reliable Managed IT solutions at a pre-approved, flat monthly rate. You can count on our expert security, monitoring, and maintenance services to come with an unfluctuating monthly bill. Our managed IT support team customizes their approach to fit your business, ensuring that your network continues to run with optimal performance.

Data Backups for Complete Protection

Do you know if your data is backed up? With more than 30 years providing managed IT support to clients throughout Philadelphia, Bucks County, and New Jersey, we’ve seen complete data disasters — devastating situations where companies have neglected to back up their data and lost it all. We’ll help you prevent data loss so your company can avoid logistical nightmares.

When your data isn’t backed up, you run the risk of losing not just unrecoverable data but your entire business. Our data backup and disaster recovery solutions are included within our flat monthly rate, so you can rest assured that your data is secure and enjoy the peace of mind that your operation is running smoothly 24/7.

Safeguarded Network Protection

Make sure your network is protected from ransomware and malicious viruses with managed security services. Even if you backed up your information on your own, you’re not necessarily safe. Keeping your data secure takes expert precision and knowledge about the risks to which your company could be exposed. When we implement firewalls, antivirus software, and malware protection, you can be sure that your data will be adequately protected.

Our network consultants and IT specialists work tirelessly to shield your business from even the most devious attempts to expose your sensitive information. We even offer secured lines of communication and sensitive data encryption to our customers to ensure top-of-the-line managed security services. By strengthening your network infrastructure and taking preventative measures against these types of cybercriminals, you are ensuring better overall safety and security for every part of your company. Without suitable protection in place, it’s not “if” you get hacked — but “when” and “how bad.” 

Synchronized Cloud Solutions

Storing your company’s information in the cloud allows safe, streamlined, universal access for those people within your company’s network. We offer a range of cloud-management services that will help your company run at maximum efficiency. We’ll help you choose which services best meet the needs of your business with cloud solutions that include:

• Storage
• Security
• Backup & Support
• Server Support
• Software as a Service (SaaS)
• Disaster Recovery

Cybercrime Protection

Ensuring that your company has cybercriminal protection helps build and reinforce your network’s infrastructure. Our managed service providers have experience building network infrastructure that protects against viruses and hackers. We’ll run comprehensive diagnostic tests on your network to ensure you are free from malware and remove any foreign invader that may already be present. With our cybercrime protection services, you’ll never have to worry about network infiltration again.

24/7 Security Monitoring

By offering around-the-clock support for your business, our managed service providers ensure that you are always protected from threats of ransomware, data loss, network failure, and any actors that put the security of your company in jeopardy. Our top-notch security monitoring services facilitate fast, efficient solutions for any potential network issue. We put you in a better position to focus on the growth and continued success of your business without having to worry about a breach.

Frequently Asked Questions About Managed IT Services

What does my flat, monthly rate include?

When you enroll in managed network services, you will receive active and predictive maintenance that counters negative actors in your system. This includes prevention services such as generic software maintenance, hardware monitoring, and antivirus. 

Do you install digital management programs? 

We provide a range of digital management programs including standard ones, like Office 365, but we also implement spam filters, antivirus systems, and our own management program. We can actively track hardware, software, and antivirus data, and even remotely install systems into your entire network.

Do you monitor our antivirus and firewall for threats?

Yes, We set up firewall and antivirus systems to have alerts whenever there is unusual activity. We also monitor and perform upgrades to your software to ensure it’s up to date and to reduce any vulnerabilities. 

How do you prevent ransomware attacks on our network?

We prevent malicious attacks by implementing lockdown procedures for security groups and initializing programs that ensure each user cannot function as a domain admin. We also make sure that all users cannot uninstall antivirus software and that password policies are randomized and unpredictable.

How do you monitor hardware failure?

When you enroll in our managed network services, we will install software that allows us to monitor the hardware on your system remotely. This programming will immediately send out alerts when an issue is located so that our team can begin troubleshooting at once.

Don’t let anything derail your business’s productivity. Enlist the top IT specialists in New Jersey and Pennsylvania and contact us today for a free network assessment in Bucks County, Philadelphia, Central Jersey, and South Jersey!